Shipping policy
At Stil Markt LLC, we are committed to delivering your orders quickly and securely wherever you are.
Processing Time
- All orders are processed within 1–2 business days
- Orders are not shipped on weekends or holidays
- You will receive a confirmation email once your order has been shipped
Shipping Time
We offer worldwide shipping:
- 🇺🇸 United States: 5–10 business days
- 🌍 International: 5–15 business days
Please note that delivery times are estimates and may vary depending on your location and external factors such as customs or carrier delays.
Shipping Costs
- Shipping costs are calculated at checkout based on your location
- Free shipping may be offered during promotions
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email so you can track your package in real time.
Customs, Duties, and Taxes
For international orders:
- Customers are responsible for any customs fees, duties, or taxes imposed by their country
- We are not responsible for delays caused by customs
Delays
While we do our best to deliver your order on time, delays may occur due to:
- High demand periods
- Weather conditions
- Shipping carrier issues
We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
If your package is lost or marked as delivered but not received:
- Please contact the shipping carrier first
- Then contact us at support@stilmarkt.co
We will do our best to assist you.
Contact Us
If you have any questions about shipping, please contact us:
📧 support@stilmarkt.co